Termini e condizioni del servizio

Terms and Conditions of Service

1. Introduction

Welcome to our e-commerce website specializing in children's clothing and clothing for their parents. By accessing our website and placing an order, you agree to abide by the following terms and conditions of service. We invite you to carefully read these terms before using our services.

2. Acceptance of Terms

By placing an order through our site, you declare that you have read, understood, and accepted these terms and conditions. If you do not agree with any part of these terms, please do not use our site.

3. Product Information

We strive to accurately describe and represent the products offered on our site. However, there may be slight variations in colors and descriptions due to display settings or other factors beyond our control.

4. Pricing and Payments

All prices listed on the site are in euro and include applicable taxes. We reserve the right to change prices at any time without notice. Payment can be made using the payment methods indicated during the checkout process. Orders will only be processed after payment is received.

5. Shipping and Delivery

We offer national and international shipping services. Delivery times vary depending on the destination and the shipping method chosen. We strive to meet the indicated delivery times, but we cannot be held responsible for any delays due to external factors.

6. Return and Refund Policy

We accept returns within 30 days of the delivery date, provided the products are unused, in their original packaging, and with all tags intact. Return shipping costs are the responsibility of the customer, except in cases of defective products or shipping errors. Once the return is received and inspected, we will proceed with the refund using the original payment method.

7. Warranty

The products offered are covered by a warranty for manufacturing defects. The warranty does not cover damage caused by improper use, normal wear and tear, or unauthorized repair attempts.

8. Privacy

Your privacy is important to us. We process your personal data in accordance with our Privacy Policy, which we invite you to read to understand how we collect, use, and protect your information.

9. Intellectual Property

All content on the site, including text, images, logos, and designs, is the exclusive property of our company or our licensors. The use of this content without our express written permission is prohibited.

10. Limitation of Liability

We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our site or the purchase of our products, except as required by law.

11. Changes to the Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective from the moment they are published on the site. We encourage you to regularly review this page to stay informed of any changes.

12. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of Italy, and any disputes shall be submitted to the exclusive jurisdiction of the courts of Italy.

13. Contact Information

For any questions or inquiries regarding our terms and conditions, you can contact us via email caterina.tkachenko@gmail.com or phone number in Italy +393457664715.